Entitlement Errors
You lack the required entitlementCONFIRMED official string: the resource is escrowed and the server is not eligible to run it. Source: Cfx Asset Escrow.
Difficulty: Easy · Affects: LEGACY escrow. ENHANCED: escrow not implemented — you should not see this for Enhanced-native assets until Cfx ships escrow there.
INFO
Search: you lack the required entitlement, escrow not starting, tebex fivem asset, keymaster, cfx portal.
You lack the required entitlement
resource never started · Easy
Cause
The Cfx account that owns the FXServer license key is not granted the Tebex/Portal asset.
Confirm
Server console at startup — not only F8. Resource failed. Portal lists the asset on the same account that created the key.
Fix: Grant / redeem on the license-owner account. Download from Portal. Restart FXServer. Do not pirate a replacement.
This is not a YMT crash. Players may still crash later if a shop script expected those drawables.
Other paths
| What escrow actually encrypts | Official list is Lua / YFT / YDD / YDR. YTD and YMT are not listed. | how-asset-escrow-works | |
| Looks vanilla, no console line | Wrong page if the resource started. Naming / gen9 / IDs — not entitlement. | invisible-clothing | |
| You are on Enhanced | Escrow is not implemented yet. Do not treat a Legacy Tebex zip as Enhanced-ready. | legacy-vs-enhanced | |
| Opening a ticket | Tebex / order reference. Never a license key or password. | before-opening-a-ticket |
Confirm
Read the server console at startup
Copy the exact entitlement line and the resource name.
Purchase on account A, server key on account B? The
Purchase on account A, server key on account B? The key owner must be granted.
On Cfx Portal, confirm the asset is listed for that
On Cfx Portal, confirm the asset is listed for that same account.
Tebex package attached as a FiveM Asset? Subscription still active?
Tebex package attached as a FiveM Asset? Subscription still active? Official: expired assets are removed and will no longer start.
Keep the granted resource identity
Renaming/moving in a way that breaks the escrow wrapper is COMMUNITY-REPORTED.
Fix
Log into Portal with the license owner account
Log into Portal with the license owner account.
Redeem/link the Tebex purchase if it is sitting on a
Redeem/link the Tebex purchase if it is sitting on a different email.
Download the asset from Portal (official path)
Restart FXServer.
Wrong org grant
The studio must grant it to the key owner. Official: transfer of created assets is not supported.
What not to do
WARNING
Clear client cache
This is server entitlement, not a local texture cache.
WARNING
Raise pools / merge YMTs
The resource never started. Slots are irrelevant until it does.
WARNING
Decrypt a “working” copy
Do not pirate a replacement. Do not decrypt escrowed files.